IS THERE A MINIMUM ORDER SIZE?
There is no minimum order size. However, there is a minimum order for delivery to certain zip codes (call for more information).
WHAT ARE OUR RENTAL RATES
We consider a rental period to be 3 days (delivery the day before the event, the event day and pickup the day after). We don’t count Sundays as part of the rental period since we’re closed on Sundays).
Do You Deliver?
Yes. We do offer delivery. Delivery rates range from $150 to $500 depending on distance.
HOW SOON DO I NEED TO MAKE A RESERVATION?
The sooner the better. For tents and larger scale events you should make a reservation at least one to two months in advance.
DO I HAVE TO WASH THE LINENS?
No. Just shake them off and put them in the provided laundry bag. Linens that are returned wet, will mildew and a replacement fee may apply.
DO YOU HAVE AN EMERGENCY NUMBER?
Yes. We can be reached at 847-975-1348
WHAT IS YOUR CANCELLATION POLICY?
If cancellation occurs 30-days prior to the event, you will get a full refund. Less than 30-days, there is a 30% cancellation fee. All orders cancelled within 24-hours of day of delivery will be subject to a 50% cancellation fee. If a cancellation occurs after the rentals have been delivered to the event location, the full rental charge will apply.